Identifying Strong Transfer Pathways
A Case Study of John Jay's CUNY Justice Academy Program
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We are partnered with the Research Alliance for New York City Schools in a study to investigate the success of John Jay College of Criminal Justice in supporting transfer students of color. John Jay graduates the most transfer students of color of any CUNY college -- 43%, compared to 29% across CUNY*. To learn more about our study, read the post below -- written by the Data Fellows who participated in this project.
Introduction to the Study
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The transfer process is more than just an administrative challenge; it is an issue of [equal opportunity]. A bachelor's degree is linked to long-term economic stability, improved health outcomes, and increased civic participation. However, both nationally and in New York City, there is a significant disparity in bachelor's degree attainment based on race and socioeconomic status, with Black, Latinx, and low-income students less likely to earn a bachelor’s degree than White or Asian students. Black, Latinx, and low-income students are more likely to enter a 2-year program before transferring to a 4-year college than their White and Asian counterparts.** However, while around 80 percent of community college students intend to earn a bachelor’s degree, only about 15% of these students do.
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Students from marginalized backgrounds are significantly more likely to begin their higher education journey at two-year institutions, which has been a pattern that has had long-term consequences for degree attainment. In 2022, about 45% of high school graduates enrolled in 4-year colleges, while 17% enrolled in 2-year colleges.*** These [statistics] vary by race and class. For example, according to the Education Data Initiative, 63% of Asian students and 48%of white students entered 4-year colleges, in comparison to just 33% of both black and Hispanic students.**** 25% of Hispanic students enrolled in 2-year institutions; the highest percentage of any group. Students’ socioeconomic status also plays a role in shaping these patterns; students from high-income families are three times more likely to enroll in 4-year colleges straight out of high school in comparison to those from low-income families.***** These enrollment disparities matter because bachelor’s degree completion rates are higher for students who start at four-year colleges. These statistics highlight how access to four-year programs/institutions shaped by socioeconomic status can directly influence who earns a bachelor’s degree and who is left behind.
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John Jay's relatively strong outcomes for transfer students of color provide an opportunity to learn from an existing model that promotes [equal opportunity] in practice. A recent report by the Columbia University community college research center and the Aspen Institute says that the CUNY Justice Academy (CJA) at John Jay is a great model for successful transfer pathways. About 80% of community college students want to get a bachelor’s degree but only about 33% transfer, and only 16 % finish their degree within 6 years.****** In comparison, 68% of CJA transfer students graduate within 4 years which is a lot higher than the national or local averages according to this report, showcasing john jays strong student center approach.
This project aims to inform broader efforts to improve transfer policy, close degree attainment gaps, and reimagine how colleges support historically underserved learners by identifying what works in the John Jay/CJA context and listening closely to students' experiences.
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The Process​
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YPAR is a research method that centers young people as active co-producers of research instead of subjects of study. Particularly, that Research Alliance partnered with the #DegreesNYC, initiating the Data Fellows as youth co-researchers. To conduct ethical and safe research, the Data Fellows underwent a series of training beforehand. In this study, the Research Alliance first defined research questions that were relevant and significant, that being John Jay having the highest rate of graduation for transfer students of color. As Data Fellows, we completed a series of trainings to prepare us for each stage of the research process, including Human Subjects Training modules with the Collaborative Institutional Training Initiative (CITI) program to ensure ethical qualitative research production. We co-created interview guides, and interviewed transfer students about their transfer experiences, specifically to answer our research question: What has John Jay College done to strengthen the transfer pipeline from community college? What are the experiences of students who transfer into John Jay? During the interviews, we ensured the confidentiality and rights (opting-out, questions are all optional) of each participant. Afterwards, we established a codebook, providing organized reference for the collected data. With the codebook as a guide, we learned about qualitative coding, in which we created themes and categories to sort the collected data. Then, we engaged in analytical memoing for the sorted data. Thus, we synthesized the findings through preliminary qualitative analysis and presented the results back to the community at John Jay Expo and NYSACAC.
Key Findings
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Our preliminary findings show that students choose to attend John Jay for a variety of reasons, but two themes stood out most clearly: the structured support offered through the CUNY Justice Academy (CJA) and the college’s strong alignment with their career goals. The CJA program made the transfer process more accessible by guaranteeing admission for a select group of majors, waiving application fees, and ensuring the smooth transfer of credits. Students also appreciated the academic preparation and advising support they received from both their community college and John Jay.
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At the same time, some students faced struggles that impacted their experiences. Many mentioned receiving poor communication from the administration, as well as having trouble adjusting to the increased academic rigor. However, one consistent takeaway was that peer mentorship and community-building opportunities played a critical role in helping students access resources and stay on track. Our early findings suggest that while academic pathways may vary, all transfer students benefit from clear guidance and early academic support. ​
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Recommendations
​To better support transfer students, CUNY colleges need to recognize that transferring isn’t just an academic adjustment; it’s a full social, emotional, and structural transition. To support this transition, they could create intentional spaces for transfer students to build community. This might look like transfer-specific orientation sessions, welcome weeks, or events that bring together students who are new to the campus but not new to college. Peer mentorship programs can also help transfer students feel less alone by connecting them with other students who have successfully navigated the process. In addition, academic advising must be improved to be more transfer-specific and transparent. Many students spoke about how unclear communication around credit transfers, major requirements, and graduation timelines left them feeling frustrated and behind. Each campus should have advisors trained specifically in transfer policies, with dedicated time and resources for this student population. Regular follow-ups throughout the semester can help transfer students stay on track and feel supported. Lastly, faculty and staff also play a crucial role in creating a welcoming environment for transfer students. One meaningful change would be for professors to intentionally introduce campus resources and set an inclusive tone in the classroom. Simply acknowledging transfer students and encouraging them to reach out can go a long way. Professors should also be mindful of the transfer transition and respond with clear communication, flexible office hours, and a willingness to connect students with additional support services. This can make a huge difference not only for them academically but also mentally. When faculty show that they are approachable and understand the unique challenges transfer students face, it can help to break down the anxiety that often keeps students from asking for help.
Conclusion
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In conclusion, our first takeaway from this research is that even though the transfer pathways are diverse, the transition experience should be the same across every student. Each student comes from a unique background, for example, Our research, unfortunately, reveals that there are different levels of support students receive, affecting their ability to adjust and succeed. The biggest takeaway from our study was the usefulness of the CJA program as an administrative system that connected community colleges to John Jay and strengthened ties between professors at both institutions. This program helped ensure that students were more supported academically, and that their transition was smoother. These insights point to a clear call to action: call on academic institutions to implement effective transfer pipeline programs so that all transfer students have an equitable path to success.
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Habibah Aldakak
This project helped me see that pursuing higher education is a privilege, even though it was something I had always taken for granted, as going to college felt expected of me. However, reading the stories of transfer students who worked hard and overcame many challenges to get access to higher education made me realize that education is unfortunately not accessible to everyone. The students’ determination [...] inspired me to continue this research and explore further how we can break down barriers to education. Now, when I encounter academic challenges of my own, I’m reminded of this privilege, and it motivates me to persevere, not just for myself, but also on behalf of others who have never had the same opportunity. ​
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Nermen Elkallini
One experience that most of the [student interviewees] shared was the feeling of social isolation. Even though they were physically present in class, they often felt disconnected from the energy and culture of the school. It felt to some of them as if they were stepping into an environment where friend groups had already been formed and professors had already established strong relationships with their [non-transfer] students. This lack of community affected them deeply, making it harder to ask for help or fully engage in campus life.
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This experience stuck with me the most of all of the challenges that the students expressed, because as a non- transfer student, one of the biggest things I’ve gained from college is the community and relationships I’ve built. Hearing their stories made me realize how different the college experience can be depending on the path you take and the level of support you receive.
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Working on this project helped me see how much the transfer process varies from student to student. While there were patterns across our interviews, every student had a unique story shaped by different obstacles. In addition, this project taught me how important it is to center student voices when we talk about challenges that students themselves experience. It reminded me that behind every data point is a real person navigating a complex system, and that real change starts with listening to those students and building systems that reflect those experiences.
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Jheyleinnies (Jhey Jhey) Guerrero
This project has helped me understand the systemic barriers that transfer students face, and how research can illuminate them. While I already knew that the transfer process can be difficult for some students from my work with transfer students, I hadn't considered how closely it relates to racial and economic [inequality]. The stories showed that many transfer students, especially Black, Latinx students from diverse backgrounds, face academic transitions and institutional cultures that don't always support them.
This [project] helped me develop my understanding of myself as a researcher. I learned how to keep an open mind, which was important as we tried our best to interpret the interviews and make sure that we understood and represented student voices accurately. I learned that research is also about being accountable and responsive by listening to participants, analyzing policies, and working with a team to understand larger patterns. Ultimately, I deepened my understanding of why transfer reform matters. By listening to student experiences, it helps us give them a chance to succeed and feel like they belong in higher education...
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Afsana Rahman
As someone who isn’t a transfer student, I had never considered how difficult the transfer process could be or how schools might better support transfer students. Through the students’ words, I learned which resources helped them succeed, and where institutions like John Jay have room for improvement. I also became more aware of how the transfer process can affect students' sense of belonging and academic success, especially when they are up against existing barriers. On a personal level, this process taught me that research isn't always straightforward. This was especially clear in the coding and analysis, where I quickly realized that people’s experiences don’t always fit neatly into categories. A student may praise the support they received while also struggling to adapt to their classes, making it difficult to label their overall experience as simply positive or negative. Understanding that fact is crucial in understanding the value of this study. At the end of the day, we’re conducting this research to help highlight the complexity of student experiences that often go unheard.
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Calvin Zhou
Through researching this project, I learned the importance of community. Being a part of the research process helped me realize the importance of human-to-human support, something that cannot be replaced by written guides and emails. When transfer students experienced hardships, ranging from lack of communication to financial aid, their school community, family, or friends provided them with support. The stories from the transfer students reveal that everyone needs their own personalized support, and that there is not a one-size fits all solution. From collecting data about smooth sailing to rocky experiences, I recognized [the quality of holistic and] unbiased research. There is data that indicates areas of success and limitations of students’ transfer experiences, and it is important to use that data to inform advocacy to better support transfer students.
What We Learned
*Research Alliance for New York City Schools. Identifying Strong Transfer Pathways. https://steinhardt.nyu.edu/research-alliance/identifying-strong-transfer-pathways. ​
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**Strempel, Eileen L. and Stephen J. Handel. A Not-So-Sweet 16 Percent. Inside Higher Ed, 2024. https://www.insidehighered.com/opinion/views/2024/03/14/transfer-student-success-rates-have-barely-budged-opinion.
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***Institute of Education Sciences. Fast Facts: Immediate transition to college. ​https://nces.ed.gov/fastfacts/display.asp?id=51#:~:text=In%20every%20year%20from%202012,(29%20percent)%20and%202022.
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****Hanson, Melanie. College Enrollment and Student Demographics Statistics. Education Data Initiative, 2025. https://educationdata.org/college-enrollment-statistics.
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​*****Reber, Sarah and Ember Smith. College Enrollment Disparities: Understanding the Role of Academic Preparation. Center on Children and Family at Brookings, 2023. https://www.luminafoundation.org/wp-content/uploads/2023/02/College.Enrollment.Disparities.pdf
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******LaViolet, Tania, Kathryn Masterson, Alex Anacki, Josh Wyner, John Fink, Aurely Garcia Tulloch, Jessica Steiger, and Davis Jenkins. The Transfer Playbook. Community College Research Center (CCRC) at Teachers College, Columbia University; The Aspen Institute, 2025. https://ccrc.tc.columbia.edu/wp-content/uploads/2025/03/transfer-playbook-second-edition.pdf.​





